MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
      2. Clientexec Integration Guide
      3. Blesta Integration Guide
    4. Migrate from other software
      1. Migrate from Centovacast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. Custom Web Service Configurations
      2. Reset Admin Password
      3. Port 80 / 443 Proxy
      4. MediaCP System Commands
      5. Change MediaCP domain name
      6. Move media to another hard disk
      7. Secure your server
      8. Troubleshooting Login Errors
      9. Custom Facebook App
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. Grant access to support team
      2. Troubleshooting Wowza Streaming Engine
      3. FTP Troubleshooting
      4. MySQL Database Troubleshooting
      5. Reporting Troubleshooting
      6. Troubleshooting Liquidsoap AutoDJ
      7. Video Relay Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    7. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    8. Statistics
    9. Software Health
    10. Software Updates
    11. Email Templates
    12. API
    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Stream Proxy
      10. Widgets & Links
      11. Reporting
    3. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    1. API Documentation
    2. Custom Domain Names
    3. Shoutcast 2 Admin Guide
    4. Wowza and Flussonic on same system
    5. Submit a feature request
    6. Wowza Custom Properties
    1. Shoutcast 2 Live Broadcasting
    2. DJ Priorities
    3. HTML5 Audio Player
    4. Broadcasting with AutoDJ
    5. Shoutcast 2 Premium
    6. Mount Points
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. Relay & IP Camera
    6. GeoIP Country Locking
    7. VAST Advertising
    8. Stream Recording
    9. Connecting your encoder
    10. Managing your media files
    11. Understanding Video Playlists
    12. Embedding player on your website
    13. Smooth Streaming and Content Transition
    14. Video Transcoding (Adaptive Bitrate Streaming)
    15. Image Logo or Watermark Overlay on Video Stream
    16. DVR Rewind
    17. Statistics
    18. Facebook Live Streaming
    19. Youtube Stream Publishing
    20. Twitch Stream Publishing
    21. Shoutcast 2 Stream Publishing
    22. Icecast Stream Publishing
    23. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Login to your cloud platform
      2. Dashboard - A First Look
      3. Branding your platform
      4. Team & Staff Members
      5. Plans & Customers
      6. WHMCS Billing Provisioning Module
      7. Activating VOD on Customer Plan
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Recording
      7. Fallback Video
      8. TV Channels - 24x7 UGC
      9. Video on Demand
      10. VOD Playlists
      11. Publishing
      12. Viewing Analytics
      13. Publish Zoom Meetings
      14. Advertising
      15. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Wowza Troubleshooting

Last updated 3 years ago

Most issues with MediaCP and Wowza Streaming Engine can be resolved by running our Automatic Configuration Tool for Wowza Streaming Engine.

Common problems that are resolved:

  • TV Station services not playing
  • Advanced statistics not working
  • Data Transfer not working
  • Bitrate restrictions not working

Run the configuration tool on Linux

Please note, this script will reset any custom configurations to the Server.xml and VHost.xml files.

  1. Download and run our init script 
    cd /root;rm -f init;wget http://install.mediacp.net/scripts/init;chmod +x init;./init  
  2. When prompted, select Option #4

  3. Select the option to Configure Wowza Streaming Engine

  4. Your issues should now be resolved.

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