Cannot login to the MediaCP with valid credentials

If you are unable to login to the MediaCP then there could be several reasons:

  1. Captcha Security might be enabled but not configured correctly. You should disable the Google Recaptcha feature.
  2. If the problem persists, your disk could be full; check that your disk is not at 100% by running the following as root in SSH:

    df -h

  3. If the disk is full, clear up some space and restart the MediaCP:

    systemctl restart mediacp;
  4. Redis connectivity on local loopback address - Ensure that the /etc/hosts file includes a line for localhost pointing to 127.0.0.1
    localhost 127.0.0.1
  5. Enable debug logging to further troubleshoot the problem
  • Login, Security
  • 2 Users Found This Useful
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