SSL Troubleshooting

AutoSSL requires that port 80 is open and not in use on the server. If you have run autoSSL and the configuration has failed it is likely that one of the following problems has occurred.

  • Timeout during connect (likely firewall problem)
  • The Certificate Authority failed to download the challenge files from the temporary standalone webserver started by Certbot on port 80. Ensure that the listed domains point to this machine and that it can accept inbound connections from the internet.

You will need to review your firewall settings and ensure that port 80 is open.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Reseller Plan Information

Reseller Plan Information Posted by Matthew Lear on 06 January 2014 05:11 PM...

How to change background image on login page

Create a background image in jpeg format and 1920x1080 in size. We recommend saving at 60%...

JWPlayer Software Upgrade

The MediaCP provides the latest stable and tested version of JWPlayer that is available at the...

Troubleshooting Facebook Stream Targets (NGINX-RTMP)

Troubleshooting steps for facebook stream target disconnect. Check abuse log to ensure no...

Which operating system is best for longevity?

When selecting an operating system and version for your server it is important to consider the...