We will never double bill you or continue to bill you once your license has been cancelled. We are most likely receiving extra payments from you due to a PayPal subscription. We recommend that you log into your PayPal account and cancel all subscriptions associated with the license in question. This will prevent any further payments being authorized to us. Then contact us for review and a refund if available.
- 0 Users Found This Useful
Related Articles
I would like to cancel my licence
Before cancelling a licence we'd very much like to rectify any problems which might be leading...
PayPal Subscription Underpaid My Invoice
Why do I have a balance to pay on my invoice? PayPal Subscriptions send a fixed amount defined...
I forgot to pay my invoice and my license is suspended. Why is there no grace period?
All subscriptions include a 2 day grace period should payment not be received. We understand that...
Support & upgrades for my Perpetual license have expired, can i still install MediaCP?
Perpetual licenses are available for life-time (of the product) usage. It will always be possible...
How can I renew Support & Upgrades for a Perpetual license?
Access to Helpdesk Support & Software Upgrades is available immediately upon renewal of 12...
