MediaCP Support
Documentation, installation guides, and user manuals for the Audio & Video Panel and Cloud Video. Our support team is here to help whenever you need it.
Audio & Video Panel
Self‑hosted control panel for Shoutcast, Icecast, MediaCP Video, Wowza Streaming Engine and Flussonic.
Server Administrators
Plan, set up, and launch your own streaming hosting business.
Common questions about features, plans, setup, and billing.
System requirements, installation steps, and initial configuration.
Upgrade your Audio & Video Panel to the latest version.
Move your platform and data safely to a new server.
Connect WHMCS, Blesta, and other billing systems.
Developer reference for the REST API and integration endpoints.
Complete guide to server administration and platform operations.
Full manual covering users, services, settings, and daily operations.
Broadcasters
Set up and go live with your first audio stream.
Configure AutoDJ for automated playback and scheduled programming.
Configure your encoder and launch your first live video stream.
Best practices for encoder settings, bitrate, and reliable delivery.
Manage customers, plans, and services as a platform reseller.
Complete audio operations guide for station owners and admins.
Complete video operations guide for admins and broadcasters.
Cloud Video Platform
Fully managed cloud video platform for live streaming, on-demand video, TV channel broadcasting, and paywall monetisation.
Platform Administrators
Set up your account, create channels, and go live.
Set up white-label branding and custom domains.
Invite team members, assign roles, and manage account access.
Manage customer accounts, subscriptions, and plans.
Connect WHMCS, Blesta, and other billing systems.
Developer reference for the REST API and integration endpoints.
Full administrator manual for the Cloud Video platform.
Broadcasters
Encoder settings, bitrate guidance, and tips for a reliable broadcast.
Configure vMix to stream live to the Cloud Video platform.
Configure OBS Studio to stream live to Cloud Video.
Set up and run paid live events with the paywall.
Scheduling on-demand video for automated live TV channel broadcast.
Full broadcaster manual for live streaming, VOD, and scheduling.