Cloud Video · Fallback Broadcast
Keep your broadcast online 24/7
Between every live moment.
Fallback Video keeps the channel active when there is no live encoder, scheduled programme, or current broadcast source. A branded video can play automatically, giving viewers a smooth place to land until the next live moment begins.
Fallback Video Features
Always ready for your next viewer
A channel should feel alive the moment a viewer arrives. Before the stream starts, between programmes, or after the broadcast ends, the experience remains clean, branded, and quietly in motion.
Automatic Failsafe Playback
When the live moment pauses, the viewing experience continues with calm, branded content already in place.
Branded Channel Identity
logo loop, welcome screen, event slate, or sponsor message keeps the channel unmistakably yours.
Seamless Live Switching
The audience simply sees the broadcast begin. Smoothly, naturally, without the moment feeling broken.
True 24/7 Live HLS Broadcast
Keep a channel present around the clock, ready for websites, public pages, and distribution partners.
Satellite Distribution Ready
Maintain the steady, professional presence expected by downstream broadcast partners.
Keep Viewers Watching
Create a better waiting experience before the next programme begins.
30-day guarantee · Flexible monthly plans · Cancel anytime
Increased Engagement
Keep viewers watching
A simple branded screen, short loop, or sponsor message gives viewers a reason to stay while the next programme prepares to begin.
- Welcome viewers before the programme starts
- Keep the channel warm between sessions
- Move naturally into the next live moment
- Present the brand with clarity and confidence
Always Online
A smooth experience before the broadcast even begins
A viewer arrives early. A programme has just finished. The next broadcast is moments away. In each of these small pauses, the channel still feels cared for, branded, and ready.
4.8/5
Rated on Trustpilot
99%
Uptime, Guaranteed
30 Days
Risk-Free Guarantee
Since 2006
Serving Broadcasters
Customer Stories
Our broadcasters are building better viewing experiences.
We don’t just say we’re reliable. Our customers prove it.
We stand behind every broadcast.
Every new account includes a 30-day guarantee, giving you time to launch broadcasts, test delivery, experience support, and see how simple a professional streaming platform can feel.
Plans & Pricing
Choose the streaming plan that’s right for you.
Broadcasters
$99/mo
Key features
- Live, TV & Relay Channels
- Video on Demand Features
- 1080p Streaming
- Global CDN Delivery
- Simulcasting
- Recording
- Stream Fallback
- Advertising
Recommended
Advanced
$149/mo
Everything in Broadcast, plus:
- 4K Streaming @ 5 mbps
- Schedule Live Events
- Live Rewind
- Reduced Latency (10 seconds)
- Define Channel Viewers
- Custom Domain Name
- Team Members
- Customers & Plans
Business
$299/mo
Everything in Advanced, plus:
- 4K UHD Streaming @ 10 Mbps
- Advanced User Roles
- Custom Platform Theme Design
- Priority Support
- Great bandwidth & storage pricing
- Advertising Features
Enterprise
- Talk to our team for high volume or custom requirements
Everything in Business, plus:
- Dedicated 24x7x365 Support
- Phone & Email Support
- Onboarding Hypercare
- Custom HLS Domains
- Custom Development
Frequently Asked Questions
Real answers to the questions we hear most.
Dead air is the empty moment where a viewer arrives and there is nothing meaningful to watch. A polished holding experience keeps the channel feeling present and professional.
Yes. Once configured, the channel can show branded content when there is no active broadcast, helping viewers stay connected while they wait.
The viewing experience moves into the live broadcast so the audience can stay in the same place and continue watching.
Yes. A welcome screen, countdown, holding loop, or sponsor slate can make the lead-in to an event feel more intentional.
No. A backup feed is another live source. This is a branded waiting experience for the quiet moments around a broadcast.
| Yes. Use scheduling for the programmed channel experience, and use branded holding content to keep the moments around the schedule feeling smooth. |
Short is best. A simple logo loop, event slate, or branded message is usually enough to reassure viewers that they are in the right place.
Still have a question? Our friendly and experienced team is happy to help. Contact us
Who We Are
We help deliver exceptional broadcasts.
Whether you are a faith community, sports network, media business, event producer, content creator, or service provider, the broadcast matters. Our role is to make the platform feel dependable, capable, and simple to use.
Happiness
A smooth broadcast and a confident team are the measure of success.
Honesty & Integrity
Clear pricing, clear answers, and straightforward support from people who want the channel to succeed.
Innovation
The platform keeps improving so teams can deliver modern video experiences without building every layer themselves.
Excellence
Every feature, support response, and update is shaped around one goal: helping the broadcast feel exceptional.
Built For People Like You
Professional broadcasting for Broadcasters Agencies Providers
A channel is more than a stream. It is a place viewers return to. It should feel ready whenever they arrive.
For Broadcasters
Keep the channel ready for viewers before, between, and after live moments.
- Faith communities engaging their viewers before a service begins, and between the next broadcast
- Sports networks holding attention before fixtures and between matches
- News and media stations maintaining a confident off-air presence
- Event producers guiding viewers into timed sessions
- Creators building a channel experience that feels active and intentional
- Broadcasters delivering to websites, apps, embedded players, and partners
For Agencies & Providers
Offer a white-labeled video platform that helps deliver professional video services under the provider’s own brand.
- Build a branded video platform for customers who need live channels, TV-style playback, video hosting, and distribution.
- Grow a reseller or hosting business with a platform designed for service delivery.
- Operate channels, content, events, and distribution for clients from one managed environment.
- Support customer channels that need a steady, professional presence for web, partner, and downstream delivery.
- Give clients direct role-based access so they can manage the parts of the service they need, while the provider stays in control.
- Let the whole team manage customers, channels, content, and service delivery with confidence.
Your next broadcast starts here.
Launch reliable live video streaming with a platform that helps you reach more viewers, simplify production, strengthen your brand, and create a better experience for every audience.
7-day free trial · 30-day guarantee · Flexible monthly plans
Our Guarantee
Your account includes a 30-day guarantee so you can start confidently, test your workflow, and experience the quality of the service for yourself.
Exceptional Support
Our team is here to help you succeed. You get real guidance from people who understand broadcasting, customer delivery, and the importance of keeping your viewers connected.
Start streaming in minutes.
Launch a professional channel with reliable delivery, branded continuity, and a better experience for every viewer who arrives early, stays late, or waits for what comes next.
Empowering audio and video service providers and broadcasters — from small to large — with a reliable, innovative platform backed by exceptional customer support.
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Sales & Support
Our helpdesk is available from 9am to 5pm Monday to Friday AEST. We are closed on weekends and Australian public holidays.
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