From hobbyist community stations to established broadcasters reaching thousands, ShoutStream has built its reputation on making radio streaming simple and accessible. Before moving to MediaCP their founder was stuck with an out of date panel lacking updates and long support ticket wait times.
ShoutStream’s infrastructure was built on CentovaCast, which had served them well but was rapidly becoming out of date with a lack of updates. They found themselves waiting ages for responses to their support tickets and knew it was time to move on.
They were stuck with:
📌 Outdated Technology – Centova Cast stopped receiving regular updates leaving ShoutStream with ageing infrastructure that couldn’t meet modern expectations.
📌 Time-Consuming Support – Small problems across different systems and the lack of automation and reporting generated time consuming support tickets.
📌 Operational Inefficiency – Hours spent on system management instead of customer service and business growth.
For a business serving everyone from small community stations to large broadcasters with thousands of listeners, this was not sustainable. ShoutStream knew there had to be a better way to deliver reliable, affordable streaming without the operational headaches.
Something had to change… So they discovered MediaCP.
ShoutStream needed a platform that would let them get back to what mattered most: serving their diverse customer base. Enter MediaCP, an all-in-one radio streaming panel that would transform their operations.
🎯 Complete Integration – Everything in one place: Auto DJ, stats, listener management, and scheduling, eliminating the need to piece together different systems.
📊 Automation & Reporting – Built-in tools that reduce support tickets and let the business run more efficiently.
🔮 Future-Proof Platform – Continuous improvements and feature updates that grow alongside the business, from today’s needs to years down the line.
What started as a search for an all in one solution became the future for their business. With MediaCP ShoutStream could focus on what they do best, helping broadcasters of all sizes get their stations out there.
With MediaCP in place, ShoutStream was able to remove their outdated panel, and focus on their customers and future.
⏰ Rapid Support & Documentation – Eliminated hours spent waiting for responses to their tickets, with MediaCP’s exceptional support. MediaCP’s Clear and practical documentation removed the need to access support as frequently.
🎫 Modern Panel – Using a modern and up to date panel, with powerful automation and reliability meant fewer support tickets, freeing up resources for proactive customer service.
🚀 Scalable Operations – A platform ready to handle growth from small hobbyist stations to large established broadcasters without operational strain.
ShoutStream is no longer bogged down by an outdated panel and lack of support and is instead delivering the simple, affordable, and reliable service their founder envisioned from the start.
ShoutStream’s transformation with MediaCP demonstrates how the right platform can realign a business with its original vision. By upgrading to a modern system, reducing operational overhead, and gaining access to professional-grade streaming features, ShoutStream was able to refocus on serving their customers.
With integrated automation, comprehensive reporting, and a platform that continues to evolve, ShoutStream is now positioned to serve their diverse customer base better than ever before. What was once a technical burden is now a competitive advantage, and the path to growth has never been clearer.
For other growing companies in the radio streaming space, ShoutStream’s journey proves that choosing the right panel isn’t just about today’s features it’s about long-term reliability, ease of use, and the freedom to focus on what you do best.
