Professional Services

Let our experts handle it.

From first install to full server migrations, the team that builds MediaCP can set up, secure and move your platform for you. Every service is done by hand, tested end to end, and backed by our support team.

A free installation is included with every new MediaCP subscription.

Get set up

New to MediaCP, or moving from another panel? We’ll have you streaming without touching a terminal.
Free with every new subscription

Installation Service

Our expert team fully installs, configures and tests MediaCP so it’s ready the moment you log in.
Wowza and Flussonic require a license from the respective vendor.

Installation + CentovaCast Migration

Everything in the Installation Service, plus a complete transfer of your CentovaCast platform.

Upgrade Service

We upgrade your MediaCP to the latest LTS or Current release and verify everything still works.

Security & SSL

MediaCP installs free AutoSSL out of the box. These services cover everything beyond it: your own certificates, StreamLock and server hardening.

Custom SSL Certificate Installation

Prefer your own certificate over AutoSSL? We install it across your whole streaming stack.
Certificate not included; purchase one externally (we recommend rapidssl.com).

Wowza StreamLock Install / Renewal

Configure Wowza Streaming Engine with StreamLock, or renew an existing StreamLock setup.

CSF Firewall Installation

ConfigServer Security & Firewall installed and tuned for MediaCP, for hardened server security.

Move & migrate

Changing servers or billing platforms shouldn’t mean downtime. We move everything and test it before you switch over.

Transfer / Restoration Service

A full backup and restoration to migrate your MediaCP to a new server, SSL included.

Billing Integration Service

Professional setup of the MediaCP module for WHMCS, WiseCP, Clientexec or Blesta.
Does not include installation of the billing platform itself.

Work with our team

For everything that doesn’t fit a fixed-price box: custom work, one-on-one onboarding, and time with the people who build MediaCP.

Professional Services

One-hour blocks of billable time with our engineers for custom systems administration or development work. Bring us the problem; we’ll bring the fix.

$70 USD / hour

Onboarding / Hypercare Video Session

One hour direct with our professional services team, your way. By default: a 30 minute call plus 30 minutes of pre and post-meeting work such as station setup and personalised documentation.

Not sure which service you need?

Our helpdesk is available 9am to 5pm Monday to Friday AEST. Tell us what you’re trying to do and we’ll point you to the right service.