Can beginners use the platform for broadcasting?
Yes. Broadcasting is simple to start. Create a channel, connect your encoder, and launch your first broadcast through a platform built for reliable delivery and high quality playback.
OBS Studio is free and takes about 10 minutes to set up. We provide a simple guide that walks you through connecting your encoder to your MediaCP channel. Most of our customers are up and live on their first day.
How does the platform support reliable broadcasting?
The platform is built around reliable delivery, adaptive playback, secure ingest, monitoring, and fallback options that help protect the viewer experience throughout your broadcast.
Can I stream to my website and to Facebook and YouTube at the same time?
Yes. Simulcasting and social publishing let you send one broadcast to your website, Facebook, YouTube, Twitch, and custom RTMP destinations from one workflow.
What is included in the 30-day guarantee?
Your new account is backed by a 30-day guarantee, giving you time to test the platform, launch broadcasts, review performance, and experience support. Should you decide that the platform is not for you, we will return your money no questions asked.
Refer to our T&Cs for more information.
Which plan should I choose?
It is possible to change plans any time within the month, allowing you to move up or down depending on your requirements at the time.
For broadcasters, we recommend starting with the Broadcast Plan. For Agencies and Hosting Providers, the Premium and Business Plans are a great start. For High Volume, please contact us. Still unsure? Our Streaming Calculator can help you decide.
Can I start month to month? What about a contract?
Plans are designed to be simple and flexible, with monthly service options and room to grow as your broadcast grows. There is no lock-in contract on our month to month plans.
What customer service is available?
You get real support from people who understand broadcasting workflows, encoders, publishing, playback, and the needs of the teams delivering content to viewers.
All plans include standard email based support. Contact us where 24×7 Phone Support is required by your organisation.
Can I charge viewers to watch my live stream?
Yes. MediaCP includes a built-in live streaming paywall that lets you sell pay-per-view tickets, time-limited passes, or ongoing channel subscriptions directly from your broadcast. You can lock access to the full stream or restrict higher-quality tiers to paying viewers while keeping a free preview available.
MediaCP charges just $1 per sale with no percentage taken from your revenue. See the paywall documentation for full setup details.