Create a Reseller Account
A Reseller Account is a standard Customer account that has a Reseller Plan assigned. Create a new Customer During creation of the Customer, specify the Reseller Plan Upon creation, the Customer will have Reseller capabilities and be marked as a Reseller account
Reseller Plans
Reseller Plans can be accessed through a link on the Administrators Dashboard. A Reseller is capable of creating and managing their own Customers and Media Services. Creating a Reseller Plan The creation process is very simple and includes only a single field for the Reseller Plan Name. Once you have specified a name for the […]
Deleting a Customer
Deleting a Customer account will immediately and permanently delete the account and any media services that belong to this Customer. This action cannot be undone and the Customer or it’s related Media Services cannot be restored.
Create a new Customer
It is possible to create a new Customer account from the Customers interface. Username – The username is used to login to a Customer account. Typically this will be the same as the email account. Password – Enter the initial password for the Customers account login. The password must be a length of at least […]
Login as another Customer
As an Administrator, it is possible to login to any other Customer account within the Media Control Panel. Simply press the Login button next to the Customer account and you will be logged into their account immediately. Return to Administration It is possible to return to your administrator account by using the normal logout […]
Managing existing Customers
Customer Overview Basic Information Important customer information is displayed in this section. Customer ID – The unique ID of a Customer user account. Username – The username is used to login to a Customer account. Typically this will be the same as the email account. Name – The Customers full name used to identify the account […]
Introduction
This is the administrators user manual for the Media Control Panel software. The manual provides detailed information on all software components relevant to the administrator, it is a reference on how each component is designed to function. AdministratorsDashboard SystemConfiguration CustomerAccounts ResellerAccounts MediaServices Announcements Statistics SoftwareHealth SoftwareUpdates EmailTemplates API Administration
API
A comprehensive RESTful API is available and accessible by Administrators, Resellers and Customers. It is documented by POSTMAN at the link below. View Postman API Documentation Authentication All requests to the API must be authenticated with either: Header including Authorization: Bearer {api-key} URL parameter of “auth”, for example https://yourdomain.com:2020/api/0/media-service/list?auth={api-key} Examples List Media Services curl –location […]
Email Templates
The Email Templates page provides you with various templates that will be sent out to your customers automatically. These can all be edited to your specification. Account Newpassword This email will be sent out to accounts when a new password has been set. Account Resetpassword This email will be sent out to accounts when a […]
Software Updates
The Software Updates page provides your license information, software version and release tier preference. Accessing Software Updates The Software Updates page is available for Administrators and can be accessed from the side menu under the Administration menu item. Product This will show you the product you are subscribed to such as Audio Starter Audio Unlimited […]
