MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
      2. Clientexec Integration Guide
      3. Blesta Integration Guide
      4. WiseCP Integration Guide
    4. Migrate from other software
      1. Migrate From Centovacast
      2. Migrate From AzuraCast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. Custom Web Service Configurations
      2. Reset Admin Password
      3. Port 80 / 443 Proxy
      4. MediaCP System Commands
      5. Change MediaCP domain name
      6. Move media to another hard disk
      7. Secure your server
      8. Troubleshooting Login Errors
      9. Custom Facebook App
      10. Custom Language Translations
      11. Admin Tools
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. Grant access to support team
      2. Troubleshooting Wowza Streaming Engine
      3. FTP Troubleshooting
      4. MySQL Database Troubleshooting
      5. Reporting Troubleshooting
      6. Troubleshooting Liquidsoap AutoDJ
      7. Video Relay Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Administrator Accounts
      1. Create a new Administrator
    7. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    8. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    9. Statistics
    10. Software Health
    11. Software Updates
    12. Email Templates
    13. API
    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Fallback, Backup and Intro Files
      10. Public Page
      11. HTML5 Player
      12. Stream Authentication
      13. Stream Proxy
      14. Widgets & Links
      15. Reporting
    3. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. File Manager
      4. Scheduling
      5. Streaming to Your Service
      6. Stream Targets
      7. GeoIP Country Locking
      8. Public Page
      9. Widgets & Links
      10. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    1. API Documentation
    2. Custom Domain Names
    3. Shoutcast 2 Admin Guide
    4. Wowza and Flussonic on same system
    5. Submit a feature request
    6. Wowza Custom Properties
    1. Shoutcast 2 Live Broadcasting
    2. DJ Priorities
    3. HTML5 Audio Player
    4. Broadcasting with AutoDJ
    5. Shoutcast 2 Premium
    6. Mount Points
    7. Managing Media Using FTP
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. GeoIP Country Locking
    6. VAST Advertising
    7. Relay & IP Camera
    8. Stream Recording
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Stream Watermark​
    17. DVR Rewind
    18. Statistics
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Login to your cloud platform
      2. Dashboard - A First Look
      3. Team & Staff Members
      4. Plans & Customers
      5. WHMCS Billing Provisioning Module
      6. Branding your platform
      7. Activating VOD on Customer Plan
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Recording
      7. Media Content
      8. Fallback Video
      9. 30 Minute Rewind
      10. TV Channels - 24x7 UGC
      11. Video on Demand
      12. VOD Playlists
      13. Publishing
      14. Bandwidth Utilisation
      15. Viewing Analytics
      16. Publish Zoom Meetings
      17. Advertising
      18. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Software Updates

Last updated 11 months ago

The Software Updates page provides your license information, software version and release tier preference.

Accessing Software Updates

The Software Updates page is available for Administrators and can be accessed from the side menu under the Administration menu item.

Product

This will show you the product you are subscribed to such as

  • Audio Starter
  • Audio Unlimited
  • Audio Unlimited Perpetual
  • Video Starter
  • Video Unlimited
  • Video Unlimited Perpetual

License Key

This will show you the License key attached to your MediaCP

Station Capacity

This will show the station capacity of your license as well as the current ammount of stations you have on the MediaCP.

For starter subscriptions you will have a station capacity of 25, you can increase this by upgrading to an unlimited plan from your client portal.

Branding Removal

By default, the Media Control Panel includes branding in the panel. You can remove this branding by purchasing the ‘Remove Branding’ add-on for your license.

CDN Support

CDN’s or Content Delivery Network’s are a group of geographically distributed servers that speed up the delivery of web content by bringing it closer to where users are. This can be very useful for scaling up your server to handle increased capacity by offloading the viewer connections. 

You can read more about this in the Nginx or Wowza CDN scaling guides:

You will need to contact our Billing & Support department to enable the CDN add-on. Please note additional costs may apply.

Support & Upgrades

This will show you if you have a valid Support & Upgrades plan. Subscription based licenses have this included, however with perpetual licenses this is optional.

You need a valid Support & Upgrades plan to access new upgrades for your MediaCP and to access our support.

Current Version

This will show the currently installed version of MediaCP and will tell you if you are up to date for your selected release tier. 

If you are out of date then you can follow our upgrade guide to upgrade your server. Or you can purchase an upgrade service to have our team of experts complete the upgrade for you. You can read more about our services here: Services – Media Control Panel

Refresh License

On the top right of the Your Software section you can find a button to refresh your license. This simply updates your license information in the panel. This can be useful for when your license is changed, such as if you have moved to an unlimited license or removed branding.

Release Tier Preference

This section allows you to change your MediaCP’s release tier. There are three release tiers to choose from; Latest, Stable, and LTS. For more information on these tiers please review the Versions & Releases page.

Please Note: Changing this will not upgrade your server, is will simply change the tier used when using the upgrade utility. You can find a detailed guide for upgrading here: Upgrading

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