MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
      2. Clientexec Integration Guide
      3. Blesta Integration Guide
    4. Migrate from other software
      1. Migrate From Centovacast
      2. Migrate From AzuraCast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. Troubleshooting Login Errors
      2. Custom Facebook App
      3. Custom Web Service Configurations
      4. Reset Admin Password
      5. Port 80 / 443 Proxy
      6. MediaCP System Commands
      7. Change MediaCP domain name
      8. Move media to another hard disk
      9. Secure your server
      10. Admin Tools
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. Grant access to support team
      2. Troubleshooting Wowza Streaming Engine
      3. FTP Troubleshooting
      4. MySQL Database Troubleshooting
      5. Reporting Troubleshooting
      6. Troubleshooting Liquidsoap AutoDJ
      7. Video Relay Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Administrator Accounts
      1. Create a new Administrator
    7. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    8. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    9. Statistics
    10. Software Health
    11. Software Updates
    12. Email Templates
    13. API
    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Stream Proxy
      10. Public Page
      11. HTML5 Player
      12. Stream Authentication
      13. Widgets & Links
      14. Reporting
    3. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. Scheduling
      4. File Manager
      5. Stream Targets
      6. Streaming to Your Service
      7. GeoIP Country Locking
      8. Public Page
      9. Widgets & Links
      10. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    1. API Documentation
    2. Custom Domain Names
    3. Shoutcast 2 Admin Guide
    4. Wowza and Flussonic on same system
    5. Submit a feature request
    6. Wowza Custom Properties
    1. Shoutcast 2 Live Broadcasting
    2. DJ Priorities
    3. HTML5 Audio Player
    4. Broadcasting with AutoDJ
    5. Shoutcast 2 Premium
    6. Mount Points
    7. Managing Media Using FTP
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. VAST Advertising
    6. Relay & IP Camera
    7. Stream Recording
    8. GeoIP Country Locking
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Image Logo or Watermark Overlay on Video Stream
    17. DVR Rewind
    18. Statistics
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Login to your cloud platform
      2. Dashboard - A First Look
      3. Team & Staff Members
      4. Plans & Customers
      5. WHMCS Billing Provisioning Module
      6. Branding your platform
      7. Activating VOD on Customer Plan
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Media Content
      7. Recording
      8. Fallback Video
      9. TV Channels - 24x7 UGC
      10. Video on Demand
      11. VOD Playlists
      12. Publishing
      13. Viewing Analytics
      14. Publish Zoom Meetings
      15. Advertising
      16. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Create a new Customer

Last updated 2 days ago

It is possible to create a new Customer account from the Customers interface. 

  • Username – The username is used to login to a Customer account. Typically this will be the same as the email account.
  • Password – Enter the initial password for the Customers account login. The password must be a length of at least 5 characters minimum.
  • Confirm Password – Re-enter the exact same password.
  • Accessibility Features – Adds an additional link to the main menu labelled “Skip to main content” for quick access with Screen Readers.
  • Status – Determine if the account is created in an Enabled or Disabled state. If disabled, a customer will be unable to login.
  • API Access – Determines access to the MediaCP API relevant to the Account Type (Administrator, Customer or Reseller). Disabling API Access will prevent any API calls from this Customer account.
  • Send Welcome Email – Defaults to Yes, results in the Welcome Email Template being sent after account creation if SMTP email is setup. 
  • Name – The Customers full name used to identify the account and in email/other communications.
  • Contact Number – The contact phone number is used for administrative information only.
  • Email – The email account is used for primary communications such as resetting the account password and account notifications.
  • Account Type – The user level is either Customer,  or Administrator.
  • Reseller Plan – Assign a Reseller Plan to activate reseller features on this Customers account.

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