User Manual – Cloud Video

Welcome to your Video Streaming Platform. This documentation series follows the journey in understanding each area and component of the platform.  Login to yourcloud platform First look at yourDashboard CreatingChannels ChannelOverview TV Channels VOD VOD Playlists Analytics Broadcasting Recording Publishing Fallback Video Advertising Zoom Publish

Video Guide Series

The video playlist listed below is a real example of the embeddable content provided by MediaCP Cloud Video on Demand features. × Dismiss alert

Streaming Best Practices

To ensure the highest quality playback experience, you should always begin with the highest quality content possible. Aspect Ratio To ensure video content is not stretched inappropriately during playback you should ensure your source content is encoded with the correct display aspect ratio and square pixels. Ensuring your aspect ratio is the same as your […]

WHMCS Billing Provisioning Module

Your Cloud Platform includes a WHMCS module to automatically provision video streaming services to your customers. Features The below is a list of current features and those that are coming soon: ✅ MediaCP Cloud Plan selection directly from Module✅ Metric Billing✅ Server Sync✅ Client Custom Service Page✅ Optionally create Live or TV Channel⬛ Single Sign-On (Client)⬛ […]

Roadmap & Release Notes

Recent Updates May 2026 Live Events – CSV Import & Export Live Events – Multiple selection and deletion Live Stream Paywall Released August 2025 CDN + Ingest PoPs Deployed in Chile Added ability to download existing Fallback Videos July 2025 Added SRT Output publisher type June 2025 Raised Media Content filesize limit to 10 GB […]

Feature Comparison

MediaCP v2 MediaCP Cloud CDN Powered – ✔ Serverless – ✔ Unlimited Viewers – ✔ Cloud Storage – ✔ Channel Types Live Streaming ✔ ✔ Ondemand Videos ✔  ✔ IP Camera Relay ✔  ✔ TV Station ✔ ✔ Features DVR / Rewind ✔ ✔ Stream Recording ✔ ✔ Image Overlay ✔ ✔ Fallback Video – […]

Plans & Customers

The Video Cloud platform enables the reselling of streaming services and comes built in with features to manage Customers and Plans for your customers. Plans define the resources that your customers are permitted to use, for example, a plan might allow a customer to create only live video streaming services with either a limited bandwidth […]

Team & Staff Members

Team Members receive the same level access as the account holder and are also able to login and manage your customers and channels. You can view and manage team members by selecting the Team Members main menu item. To add a team member, click on the Add Team Member button in the right top corner of the table. You […]

Branding your platform

This is YOUR platform, as such it’s possible to upload your logos and setup your own custom domain name. We’ll take you through the basic steps of this. Company Name The Company Name appears in several locations including: a) Web browser title bar;b) Logo locations, side menu and login page (if no logo uploaded)c) Emails […]

Dashboard – A First Look

After successful login you will land on the Team Dashboard. There are two dashboards, one that your customers see and one that you and your Team Members see. The team dashboard provides you with an overview of your account usage and limits as well as the Popular Channels that relate to your customers. In addition, you will […]