The Video Cloud platform enables the reselling of streaming services and comes built in with features to manage Customers and Plans for your customers. Plans define the resources that your customers are permitted to use, for example, a plan might allow a customer to create only live video streaming services with either a limited bandwidth utilisation, or limited number of viewers.
A default plan and customer account are automatically created on your video platform with unlimited resources to allow the immediate creation of new channels without worrying configuring plans or customers.
If you are not reselling streaming services then you can ignore the Plans and Customers component within the cloud video platform.
Switching between Customer Data
Each interface such as Channels, Media Contents, Recordings, and Analytics will include a Customer selection displayed similarly to the below allowing you or your team to manage Channels and data across your Customer accounts.
Creating a new plan
It is important to create plans to specify the limitations that your customer accounts will need to abide by.
Create a new customer
You can now create a new customer specifying the following details:
- Customer Name
- Plan: Select from one of the plans you have defined previously
- Password: The password should contain a lowercase letter, uppercase letter, number and a special charactor (!@#$%%^*&).
Click on Save to create the new customer account.
Create User Roles
Customers on Business or above plans have access to User Roles which allows you to set the permissions for users. You can set the permissions in any combination to limit or allow customers with the role. This can be used to stop customers from being able to delete channels, or completely set the panel to read only.
Click on Save to create the new user role. These can then be applied to customer accounts at creation or by selecting Manage and changing the User Role field.
Creating Channels
Traditionally with the MediaCP v2.x on-premise you would create a customer and then a Channel.
With MediaCP Cloud, resources (# channels, bandwidth, storage, bitrate) are assigned to the Customers Plan and they can create their own Channels within these confines.
You can still however create and manage Channels for your Customer if desired.
Please refer to the Customer User Manual on creating Channels.
