Knowledgebase

MediaCP provides a comprehensive RESTful API that is accessible by Administrators, Resellers and...

There are typically only two reasons why FTP is inaccessible: The FTP service is not running;...

If you are unable to login to the MediaCP then there could be several reasons: Captcha...

MediaCP log files for core application services are stored at /usr/local/mediacp/log/ and are...

It is possible to change the domain name of the MediaCP by following the procedures below. 1....

If you would like to use a different port than port 2020 on your Media Control Panel, you can set...

MediaCP uses a digital metric of units when referring to data size. In this case 1 (GB) Gigabyte...

If you would like to reinstall your AutoSSL Certificates you can do so using our Admin Tools...

Should you experience difficulty logging into FTP then you can regenerate all FTP account logins....

If you find that the FTP service is not running you can follow these steps to...

  MediaCP provides compatibility with the following...

If you need to suspend or unsuspend a user's media service, you can do so from within the...

CloudLinux is not a supported operating system by the Media Control Panel software. While the...

During the installation or upgrade of MediaCP you might receive the following notice: ERROR:...

In some cases you may want to reinstall core MediaCP components. You can do this by deleting the...

If you would like to be able to access your MediaCP without any port in your URL, you are able to...

While performing a backup (either automatic or manual) you may encounter the error message below:...

There are typically only two reasons why the Media Control Panel is inaccessible: The mediacp...

There is a significant performance advantage by upgrading the MySQL service running on the...

The Latest Release Tier provides early access to new features and is updated regularly, usually...