MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Flussonic Media Server
        3. Icecast 2 / Icecast KH
        4. Wowza Streaming Engine
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
    4. Migrate from other software
      1. Migrate from Centovacast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. Custom Web Service Configurations
      2. Reset Admin Password
      3. Port 80 / 443 Proxy
      4. MediaCP System Commands
      5. Change MediaCP domain name
      6. Move media to another hard disk
      7. Secure your server
      8. Troubleshooting Login Errors
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. Grant access to support team
      2. Troubleshooting Wowza Streaming Engine
      3. FTP Troubleshooting
      4. MySQL Database Troubleshooting
      5. Reporting Troubleshooting
      6. Troubleshooting Liquidsoap AutoDJ
      7. Video Relay Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    7. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    8. Statistics
    9. Software Health
    10. Software Updates
    11. Email Templates
    12. API
    1. API Documentation
    2. Custom Domain Names
    3. Shoutcast 2 Admin Guide
    4. Wowza and Flussonic on same system
    5. Submit a feature request
    6. Wowza Custom Properties
    1. Shoutcast 2 Live Broadcasting
    2. DJ Priorities
    3. HTML5 Audio Player
    4. Broadcasting with AutoDJ
    5. Shoutcast 2 Premium
    6. Mount Points
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. Relay & IP Camera
    6. Connecting your encoder
    7. Managing your media files
    8. Embedding player on your website
    9. Video Transcoding (Adaptive Bitrate Streaming)
    10. Image Logo or Watermark Overlay on Video Stream
    11. nDVR Live Streaming
    12. Shoutcast 2 Stream Publishing
    13. Facebook Live Streaming
    14. Youtube Stream Publishing
    15. Icecast Stream Publishing
    16. Twitch Stream Publishing
    17. Periscope Stream Publishing
Product Licensing

Last updated 2 months ago

Moving servers? Or updating your domain/IP? Follow our easy steps below to get your license working with your new configuration!

How does licensing work?

A MediaCP subscription license is locked to a domain name and Ip address. Licensing is automatically checked on regular basis with several days of leniency should access to our licensing server be unavailable. Uptime for our licensing services is available online and maintained at over 99.9%.

Should you require to change your domain name or ip address, it is possible to reissue the license from our billing area and this is described below.

Reissue license

The Media Control Panel license is bound to a single domain and IP address after you access the panel for the first time. If you change servers, domains or IP then it is possible to reissue the license so that it can be bound to a new domain and IP. This can be done from your client area by following the steps below:

  1. Log in to your client area.
  2. Click on the ‘My License’ tab
  3. Select the license you would like to reissue.
  4. click the ‘Reissue’ button,
  5. Login to the MediaCP using the new domain or IP.
  1. Premium Perpetual License -.. 2021-08-02 at 12.40.14 PM. - Google Chrome

Upgrading Your License

If your customer base is growing or if you need to scale back these steps will show you how you can upgrade your license or station capacity for your license. Upgrade price is calculated from a credit of the unused portion of the current plan and billing of the new plan for the same period (31 Days).

Upgrade Your License From Standard to Premium
  1. Login to the client area.
  2. Click on the ‘My license’ tab.
  3. Select the license key you would like to upgrade.
  4. Click on the upgrade license button.

  5. Select the new license option..

  6. Click the “Choose product’ button, and continue to checkout.
Upgrade / Downgrade Your Station Capacity
  1. Log in to your client area.
  2. Click on the ‘My License’ tab.
  3. Select the license you would like to upgrade or downgrade the capacity for.
  4. Click on the Upgrade/Downgrade button.

  5. From the upgrade page you can select the new station capacity.

  6.  Click continue to proceed to the checkout.

Remove branding

By default the Media Control Panel includes branding in the panel. Branding can be removed by purchase the ‘Remove Branding’ add-on for your license. The steps below will outline how to remove branding.

  1. Log in to your client area.
  2. Click on the ‘My License’ tab.
  3. Select the license you would like to remove branding for.
  4. Click on the ‘Change Branding’ button.

  5. From the upgrade / downgrade page click the checkbox to remove branding from your panel. Note that the branding price depends on your current version so your price may vary from what is depicted in the screenshot.

    Upgrade_Downgrade - Media Control Panel and 1 more page - Work - Microsoft_.. 2021-08-02 at 2.30.54 PM

  6. Press the ‘click to continue’ button to proceed to the checkout.
  7. If you are logged into your Media Control Panel while purchasing this add-on you may need to log out and log back in to the panel in order for the changes to take effect.

Additional Support

If you have any trouble upgrading your license or have any additional questions please submit a support ticket to our help desk and our team will be happy to assist you with your license upgrades.

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