MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
      2. Clientexec Integration Guide
      3. Blesta Integration Guide
      4. WiseCP Integration Guide
    4. Migrate from other software
      1. Migrate From Centovacast
      2. Migrate From AzuraCast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. Troubleshooting Login Errors
      2. Custom Facebook App
      3. Custom Language Translations
      4. Custom Web Service Configurations
      5. Reset Admin Password
      6. Port 80 / 443 Proxy
      7. MediaCP System Commands
      8. Change MediaCP domain name
      9. Move media to another hard disk
      10. Secure your server
      11. Admin Tools
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. Grant access to support team
      2. Troubleshooting Wowza Streaming Engine
      3. FTP Troubleshooting
      4. MySQL Database Troubleshooting
      5. Reporting Troubleshooting
      6. Troubleshooting Liquidsoap AutoDJ
      7. Video Relay Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Administrator Accounts
      1. Create a new Administrator
    7. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    8. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    9. Statistics
    10. Software Health
    11. Software Updates
    12. Email Templates
    13. API
    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Fallback, Backup and Intro Files
      10. Stream Proxy
      11. Public Page
      12. HTML5 Player
      13. Stream Authentication
      14. Widgets & Links
      15. Reporting
    3. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. Scheduling
      4. File Manager
      5. Stream Targets
      6. Streaming to Your Service
      7. GeoIP Country Locking
      8. Public Page
      9. Widgets & Links
      10. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    1. API Documentation
    2. Custom Domain Names
    3. Shoutcast 2 Admin Guide
    4. Wowza and Flussonic on same system
    5. Submit a feature request
    6. Wowza Custom Properties
    1. Shoutcast 2 Live Broadcasting
    2. DJ Priorities
    3. HTML5 Audio Player
    4. Broadcasting with AutoDJ
    5. Shoutcast 2 Premium
    6. Mount Points
    7. Managing Media Using FTP
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. VAST Advertising
    6. Relay & IP Camera
    7. Stream Recording
    8. GeoIP Country Locking
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Stream Watermark​
    17. Statistics
    18. DVR Rewind
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Login to your cloud platform
      2. Dashboard - A First Look
      3. Team & Staff Members
      4. Plans & Customers
      5. WHMCS Billing Provisioning Module
      6. Branding your platform
      7. Activating VOD on Customer Plan
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Recording
      7. Media Content
      8. 30 Minute Rewind
      9. Fallback Video
      10. TV Channels - 24x7 UGC
      11. Video on Demand
      12. VOD Playlists
      13. Publishing
      14. Viewing Analytics
      15. Bandwidth Utilisation
      16. Publish Zoom Meetings
      17. Advertising
      18. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Product Licensing

Last updated 11 months ago

Moving servers? Or updating your domain/IP? Follow our easy steps below to get your license working with your new configuration!

How does licensing work?

A MediaCP subscription license is locked to a domain name and Ip address. Licensing is automatically checked on regular basis with several days of leniency should access to our licensing server be unavailable. Uptime for our licensing services is available online and maintained at over 99.9%.

Should you require to change your domain name or ip address, it is possible to reissue the license from our billing area and this is described below.

Reissue license

The Media Control Panel license is bound to a single domain and IP address after you access the panel for the first time. If you change servers, domains or IP then it is possible to reissue the license so that it can be bound to a new domain and IP. This can be done from your client area by following the steps below:

  1. Log in to your client area.
  2. Click on the ‘My License’ tab
  3. Select the license you would like to reissue.
  4. click the ‘Reissue’ button,
  5. Login to the MediaCP using the new domain or IP.
  1. Premium Perpetual License -.. 2021-08-02 at 12.40.14 PM. - Google Chrome

Upgrading Your License

If your customer base is growing or if you need to scale back these steps will show you how you can upgrade your license. Upgrade price is calculated from a credit of the unused portion of the current plan and billing of the new plan for the same period (31 Days).

Upgrade Your License From Audio/Standard to Video/Premium
  1. Login to the client area.
  2. Click on the ‘My license’ tab.
  3. Select the license key you would like to upgrade.
  4. Click on the upgrade license button.

  5. Select the new license option..

  6. Click the “Choose product’ button, and continue to checkout.
Upgrade / Downgrade Your Station Capacity

In order to upgrade/downgrade your station capacity you will need to follow the steps above to choose between an unlimited license or a starter license. The starter license has a 25 station limit, whereas the unlimited license has no limit to the quantity of stations.

Remove branding

On starter licenses the Media Control Panel includes branding in the panel. Branding can be removed by upgrading to the unlimited licenses. You can follow the steps above to upgrade your license.

Additional Support

If you have any trouble upgrading your license or have any additional questions please submit a support ticket to our help desk and our team will be happy to assist you with your license upgrades.

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