MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. SSL Certificates
      6. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
    3. Billing Integration
      1. Blesta Integration Guide
      2. WHMCS Integration Guide
      3. Clientexec Integration Guide
    4. Migrate from other software
      1. Migrate From Centovacast
      2. Migrate From AzuraCast
    5. Backup & Restoration
      1. Restore MediaCP
      2. Backup MediaCP
      3. Transfer to another server
    6. Administration
      1. Port 80 / 443 Proxy
      2. MediaCP System Commands
      3. Change MediaCP domain name
      4. Move media to another hard disk
      5. Secure your server
      6. Troubleshooting Login Errors
      7. Custom Facebook App
      8. Custom Web Service Configurations
      9. Reset Admin Password
      10. Admin Tools
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. FTP Troubleshooting
      2. MySQL Database Troubleshooting
      3. Reporting Troubleshooting
      4. Troubleshooting Liquidsoap AutoDJ
      5. Video Relay Troubleshooting
      6. Grant access to support team
      7. Troubleshooting Wowza Streaming Engine
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Send email to Customer
      5. Login as another Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    7. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    8. Statistics
    9. Software Health
    10. Software Updates
    11. Email Templates
    12. API
    1. Introduction
    2. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. File Manager
      4. Scheduling
      5. Streaming to Your Service
      6. Stream Targets
      7. GeoIP Country Locking
      8. Widgets & Links
      9. Reporting
    3. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Stream Proxy
      10. Stream Authentication
      11. Widgets & Links
      12. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    1. Shoutcast 2 Admin Guide
    2. Wowza and Flussonic on same system
    3. Submit a feature request
    4. Wowza Custom Properties
    5. API Documentation
    6. Custom Domain Names
    1. HTML5 Audio Player
    2. Broadcasting with AutoDJ
    3. Shoutcast 2 Premium
    4. Mount Points
    5. Managing Media Using FTP
    6. Shoutcast 2 Live Broadcasting
    7. DJ Priorities
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. GeoIP Country Locking
    6. VAST Advertising
    7. Relay & IP Camera
    8. Stream Recording
    9. Connecting your encoder
    10. Managing Media Using FTP
    11. Preparing Your Media Files
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Image Logo or Watermark Overlay on Video Stream
    17. DVR Rewind
    18. Statistics
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Branding your platform
      2. Team & Staff Members
      3. Plans & Customers
      4. WHMCS Billing Provisioning Module
      5. Login to your cloud platform
      6. Dashboard - A First Look
      7. Activating VOD on Customer Plan
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Recording
      7. Fallback Video
      8. TV Channels - 24x7 UGC
      9. Video on Demand
      10. VOD Playlists
      11. Publishing
      12. Viewing Analytics
      13. Publish Zoom Meetings
      14. Advertising
      15. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Send email to Customer

Last updated 2 years ago

It is possible to send a HTML email to a Customer through the administrative Customers interface. By default emails are sent from the Email Address configured in System Configuration.

The “EMAIL THIS USER” button is presented at the top of the Customer Overview page.

The email Subject and Message can be entered within the form on this page. It is not possible to change the From or To address on this page.

Table of Contents