MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Flussonic Media Server
        3. Icecast 2 / Icecast KH
        4. Wowza Streaming Engine
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
    4. Migrate from other software
      1. Migrate from Centovacast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. Custom Web Service Configurations
      2. Reset Admin Password
      3. Port 80 / 443 Proxy
      4. MediaCP System Commands
      5. Change MediaCP domain name
      6. Move media to another hard disk
      7. Secure your server
      8. Troubleshooting Login Errors
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. Grant access to support team
      2. Troubleshooting Wowza Streaming Engine
      3. FTP Troubleshooting
      4. MySQL Database Troubleshooting
      5. Reporting Troubleshooting
      6. Troubleshooting Liquidsoap AutoDJ
      7. Video Relay Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    7. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    8. Statistics
    9. Software Health
    10. Software Updates
    11. Email Templates
    12. API
    1. API Documentation
    2. Custom Domain Names
    3. Shoutcast 2 Admin Guide
    4. Wowza and Flussonic on same system
    5. Submit a feature request
    6. Wowza Custom Properties
    1. Shoutcast 2 Live Broadcasting
    2. DJ Priorities
    3. HTML5 Audio Player
    4. Broadcasting with AutoDJ
    5. Shoutcast 2 Premium
    6. Mount Points
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. Relay & IP Camera
    6. Connecting your encoder
    7. Managing your media files
    8. Embedding player on your website
    9. Video Transcoding (Adaptive Bitrate Streaming)
    10. Image Logo or Watermark Overlay on Video Stream
    11. nDVR Live Streaming
    12. Shoutcast 2 Stream Publishing
    13. Facebook Live Streaming
    14. Youtube Stream Publishing
    15. Icecast Stream Publishing
    16. Twitch Stream Publishing
    17. Periscope Stream Publishing
Shoutcast 2 Premium

Last updated 2 years ago

Shoutcast 2 provides a modern HTML5 compatible audio streaming server. MediaCP provides two different versions of Shoutcast 2, we provide version 2.5 and version 2.6.

Your customers can use either the Freemium or Premium version of Shoutcast 2.6 however please compare the differences in the below table.

Shoutcast 2.5
DEPRECATED
Shoutcast 2.6
Freemium
Shoutcast 2.6
Premium
MP3 up to 128Kbps
MP3 up to 320Kbps
AAC up to 320kbps
SSL with MediaCP Proxy
Native SSL Streaming

Shoutcast Premium features become available only after the shoutcast server registers successfully to shoutcast.com YP directory. The shoutcast.com YP directory is quite unstable and our customers often have difficulty with the connection. It can sometimes take several hours for the YP connection to be successful.

This means that HTTPS, AAC and MP3 > 128Kbps will not work until the service has registered successfully.

Please follow the steps below to check you have configured the service correctly.

Step 1 - Check MediaCP & Shoutcast License

Please double check the following settings:

  • Premium User ID
  • Premium License Key
  • YP2 Authentication Hash
  • Public Server = DEFAULT or ALWAYS *
  • Advanced -> Version MUST be Shoutcast 2.6+

* Public server MUST be set to default or always so that the YP server connects. Your stream MUST be public to use Premium features.

Step 2 - Check changes are applied to shoutcast 2 server

Login to your shoutcast server admin.cgi page at http://yourserver.com:8000/admin.cgi

Please note https:// address will not work with admin, this is a shoutcast 2 server bug.

Select “View” Configuration File

Check licenseid and userid exist, if they do not then you should restart the shoutcast 2 service in the MediaCP.

Step 3 - Check YP connection from shoutcast log files

It is very common for a problem to happen with shoutcast.com YP directory website service. In this case you must wait until shoutcast.com service is available again. This can be 15 minutes or many hours.

If there is a problem with the shoutcast.com YP directory then you will see an ERROR in the Shoutcast log file relating to the YP service. The error might be different to below.

If you see this in the log file then there is nothing that MediaCP support can do and you must either wait or contact www.shoutcast.com support for more information.

Table of Contents