MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
        6. Shoutcast 2
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
      2. Clientexec Integration Guide
      3. Blesta Integration Guide
      4. WiseCP Integration Guide
      5. Billing Platform Comparision
    4. Migrate from other software
      1. Migrate From Centovacast
      2. Migrate From AzuraCast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. MediaCP System Commands
      2. Admin Tools
      3. Custom Web Service Configurations
      4. Change MediaCP domain name
      5. Port 80 / 443 Proxy
      6. Move media to another hard disk
      7. Custom Language Translations
      8. Custom Facebook App
      9. Branding Your Panel
      10. Secure your server
      11. Setup CSF Firewall
      12. Troubleshooting Login Errors
      13. Reset Admin Password
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
      3. Nginx-Rtmp with CDN Proxy
    8. Troubleshooting
      1. Disk Troubleshooting
      2. Grant access to support team
      3. Troubleshooting Wowza Streaming Engine
      4. FTP Troubleshooting
      5. MySQL Database Troubleshooting
      6. Reporting Troubleshooting
      7. Troubleshooting Liquidsoap AutoDJ
      8. Video Relay Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Administrator Accounts
      1. Create a new Administrator
    7. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    8. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    9. Statistics
    10. Software Health
    11. Software Updates
    12. Email Templates
    13. API
    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Fallback, Backup and Intro Files
      10. Stream Proxy
      11. AutoDJ Crossfade
      12. Public Page
      13. HTML5 Player
      14. Stream Authentication
      15. Widgets & Links
      16. Reporting
    3. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. Scheduling
      4. File Manager
      5. Stream Targets
      6. Streaming to Your Service
      7. GeoIP Country Locking
      8. Public Page
      9. Widgets & Links
      10. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    5. API
    1. Custom Domain Names
    2. Shoutcast 2 Admin Guide
    3. Wowza and Flussonic on same system
    4. Submit a feature request
    1. Getting started with Audio Streaming
    2. Icecast Live Broadcasting
    3. Shoutcast 2 Live Broadcasting
    4. Broadcasting with AutoDJ
    5. DJ Accounts
    6. GeoIP Country Locking
    7. HTML5 Audio Player
    8. Mount Points
    9. Managing Your Media
    10. Managing Media Using FTP
    11. Statistics
    12. Shoutcast 2 Premium
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. Stream Recording
    6. GeoIP Country Locking
    7. VAST Advertising
    8. Relay & IP Camera
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Stream Watermark​
    17. Statistics
    18. DVR Rewind
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Login to your cloud platform
      2. Dashboard - A First Look
      3. Branding your platform
      4. Team & Staff Members
      5. Plans & Customers
      6. WHMCS Billing Provisioning Module
      7. Activating VOD on Customer Plan
      8. API
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Live Events
      7. Recording
      8. Media Content
      9. Fallback Video
      10. 30 Minute Rewind
      11. TV Channels - 24x7 UGC
        1. TV Event Scheduling
        2. Channel Guide Widgets
      12. Relay Channels
      13. Video on Demand
      14. VOD Playlists
      15. Publishing
      16. Viewing Analytics
      17. Bandwidth Utilisation
      18. Publish Zoom Meetings
      19. Advertising
      20. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Misc

Last updated 9 months ago

Includes advanced configurations that don’t belong to any other category.

API Access

This configuration controls access to the MediaCP API. The API allows remote commands to be securely communicated through the platform, it is often used for integration into external systems such as Billing Systems or to enhance a Workflow.

Some examples of API usage:

  • An administrator uses the API to integrate with WHMCS Billing System
  • An administrator or reseller uses the API to automatically provision new Customers and Services when their customers complete payment
  • A customer automatically creates an automatic workflow to create DJ accounts

There are three levels of control, by default new Customers are not provided access to the API unless manually enabled by an Administrator:

  • Enabled – new users will not be provided API access until enabled
  • Enabled – new users will be provided API access by default
  • Disabled – No API Access, billing integrations will not work
 
Each Customer receives a unique API key that can be reset at any time. Documentation is available from the Customers Account Profile.

Listener/Viewer Maps

 

ReCAPTCHA

Google ReCAPTCHA adds a layer of security to the login page. When enabled, the Google ReCAPTCHA will be displayed after an unsuccessful login to the control panel.

You must provide a valid ReCAPTCHA v2 Site Key and Secret to use this feature.

For those using our WHMCS Integration, ReCAPTCHA will interrupt the WHMCS plugin sign in function, which will cause the login to not work and will require ReCAPTCHA completion to continue. 

If an invalid Site Key or Secret is provided, you may be locked out of the control panel.

Disable Google ReCAPTCHA

If Google Recaptcha is configured incorrectly it may restrict users from logging into the MediaCP. You can solve this issue by disabling the captcha.

  1. Login to SSH as root user
  2. Run the following command in SSH to disable ReCAPTCHA
echo "UPDATE settings SET value = 'disabled' WHERE setting = 'captcha';" | /usr/local/mediacp/mysql/bin/mysql --protocol=SOCKET --socket=/usr/local/mediacp/mysql/data/mysql.sock --user=root --password= mediacp >/dev/null 2>&1

FTP

  • FTP Server Prefix – FTP usernames are configured with a default prefix of “ftp_” before the users id. You can adjust the prefix by updating this value however please note it may be required to reset FTP accounts by running the following.
/root/init --reset-ftp

Other

  • Debugging – Debugging output will provide additional information for MediaCP Support Team when an error is displayed in the control panel. It should be disabled unless there is a problem.
  • RESET Reporting Statistics – This will permanently delete the Historical Reporting data. If the database is quite large, then this may take some time to complete.
  • RESET Data Transfer – Permanently delete all bandwidth and data transfer information, effectively resetting all limits and destroying past data.
  • Refresh System Cache – Clears system caches such as Station Pages, HTML Player Configurations, Templates, Thumbnails, and Cover Art. If you have changed a setting in the control panel and it is not reflected, or there are broken thumbnails, then refreshing the system cache is recommended.

Table of Contents