MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. SSL Certificates
      6. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
    3. Billing Integration
      1. WiseCP Integration Guide
      2. WHMCS Integration Guide
      3. Clientexec Integration Guide
      4. Blesta Integration Guide
    4. Migrate from other software
      1. Migrate From Centovacast
      2. Migrate From AzuraCast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. MediaCP System Commands
      2. Admin Tools
      3. Custom Web Service Configurations
      4. Change MediaCP domain name
      5. Port 80 / 443 Proxy
      6. Move media to another hard disk
      7. Custom Language Translations
      8. Custom Facebook App
      9. Secure your server
      10. Setup CSF Firewall
      11. Troubleshooting Login Errors
      12. Reset Admin Password
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. MySQL Database Troubleshooting
      2. Reporting Troubleshooting
      3. Troubleshooting Liquidsoap AutoDJ
      4. Video Relay Troubleshooting
      5. Grant access to support team
      6. Troubleshooting Wowza Streaming Engine
      7. FTP Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Send email to Customer
      5. Login as another Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Administrator Accounts
      1. Create a new Administrator
    7. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    8. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    9. Statistics
    10. Software Health
    11. Software Updates
    12. Email Templates
    13. API
    1. Introduction
    2. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. File Manager
      4. Scheduling
      5. Streaming to Your Service
      6. Stream Targets
      7. GeoIP Country Locking
      8. Public Page
      9. Widgets & Links
      10. Reporting
    3. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Fallback, Backup and Intro Files
      9. Country Blocking
      10. Stream Proxy
      11. Public Page
      12. HTML5 Player
      13. Stream Authentication
      14. Widgets & Links
      15. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    5. API
    1. Submit a feature request
    2. Custom Domain Names
    3. Shoutcast 2 Admin Guide
    4. Wowza and Flussonic on same system
    1. Getting started with Audio Streaming
    2. Icecast Live Broadcasting
    3. Shoutcast 2 Live Broadcasting
    4. Broadcasting with AutoDJ
    5. DJ Accounts
    6. GeoIP Country Locking
    7. HTML5 Audio Player
    8. Mount Points
    9. Managing Your Media
    10. Managing Media Using FTP
    11. Statistics
    12. Shoutcast 2 Premium
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. GeoIP Country Locking
    6. VAST Advertising
    7. Relay & IP Camera
    8. Stream Recording
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Stream Watermark​
    17. DVR Rewind
    18. Statistics
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Team & Staff Members
      2. Plans & Customers
      3. WHMCS Billing Provisioning Module
      4. Login to your cloud platform
      5. Dashboard - A First Look
      6. Branding your platform
      7. Activating VOD on Customer Plan
      8. API
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Recording
      7. Media Content
      8. Live Events
      9. 30 Minute Rewind
      10. Fallback Video
      11. TV Channels - 24x7 UGC
        1. TV Event Scheduling
      12. Video on Demand
      13. Relay Channels
      14. VOD Playlists
      15. Publishing
      16. Bandwidth Utilisation
      17. Viewing Analytics
      18. Publish Zoom Meetings
      19. Advertising
      20. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Reporting

Last updated 6 months ago

The Reporting page provides historical information for the last 6 months of broadcasting by default. This can be expanded to a maximum of 2 years. Information is updated nightly and available in several presets or custom periods.

This section page a walkthrough and explanation for the sections of the reporting page for you to better understand and make use of the information provided.

Reporting Period

On the top right of every page is the reporting period selection. By Default, this will show yesterday’s data but can be set to a custom range or these presets; Yesterday, Last 7 Days, This Month, or Last Month

Summary

Viewers
  • Peak Viewers – The highest number of connections at one time over the period
  • Unique Viewers – Refers to the individual viewers connections including from the same IP address.
  • Total Viewers Hours (TVH) – The number of minutes or hours collectively viewed by all viewers. For example, 2 Viewers over 30 minutes would be 1 Total Viewer Hour.
  • Data Transfer – Total – The total data transferred in the selected reporting period.
  • Total Tracks Played – The total number of files played in the selected period.
  • Unique Tracks Played – The total number of unique files played in the selected period.
  • Peak Track – This will show the file with the highest peak viewers. It takes three lines to show the track metadata, peak viewer count, and the time/date.
  • Viewers over period – This Graph shows the viewers from the selected reporting period sorted by date/time and viewer count.
Export

Several reports are available for downloading providing more detailed information into CSV format:

  • Track Timeline Play by play report of performances and TVH
  • Track Performance Session information grouped by track
  • Region Performance Session information grouped by region
  • User Agents Session information grouped by User Agent
  • Top Viewers Session information from top 10 viewers
  • Daily Traffic Daily summary of data consumed by station

Other data can be directly downloaded with the Export buttons shown throughout. For example you can export the Sessions by Length data.

Sessions

Summary
  • Unique Viewers – Refers to the individual viewer connections including from the same IP address.
  • Unique Countries – The total unique countries from the viewers that have connected.
  • Unique Cities – The total unique cities from the viewers that have connected.
  • Unique User Agents – The total unique User Agents from the viewers that have connected.
  • Total Viewer Minutes (TVM) – The number of minutes collectively viewed by all viewers. For example, 2 viewers over 30 minutes would be 1 Total Viewer Hour.
  • Total Viewer Hours (LVH) – The number of hours collectively viewed by all viewers. For example, 2 viewers over 30 minutes would be 1 Total Viewer Hour.
Sessions
  • Total Sessions – The number of total sessions from the selected reporting period.
  • Average Session Length – The calculated average length of session from the reporting period.
  • Average Sessions Per Day – The calculated average daily sessions the reporting period.
  • Average Sessions Per Hour – The calculated average hourly sessions from the reporting period.
  • Data Transfer – Total – The total data transferred in the selected reporting period.
  • Data Transfer – Session Avg. – The calculated average data transfer per session from the reporting period.
Sessions by Length

This section shows a pie chart of the length of sessions.

GeoIP Map

The GeoIP map shows the color intensity of each country based on how many  viewers come from this region.

Popular Regions

Shows a sortable table of popular regions with information on the session count, TVH, and Data Transfer.

Top Viewers

Shows a sortable table of the Top Viewers with the IP Address, Country, City, Session count, and TVH.

Top User Agents

Shows a sortable table of the Top User Agents with the Country, City, Session count, and TVH.

Sessions by Time Period

Peak Sessions by Hour

This Graph shows the viewers from the selected reporting period sorted by date/time and viewer  count.

Sessions by Day of Week
This section shows a pie chart of the quantity of sessions based on day of week.

Tracks

The Tracks tab shows the services popular tracks comprehensive and sortable data table that is dynamically loaded and is exportable. 

Traffic

The traffic table provides a daily breakdown of data transfer relating to the service over the time period.

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