MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
      2. Clientexec Integration Guide
      3. Blesta Integration Guide
    4. Migrate from other software
      1. Migrate From Centovacast
      2. Migrate From AzuraCast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. Troubleshooting Login Errors
      2. Custom Facebook App
      3. Custom Web Service Configurations
      4. Reset Admin Password
      5. Port 80 / 443 Proxy
      6. MediaCP System Commands
      7. Change MediaCP domain name
      8. Move media to another hard disk
      9. Secure your server
      10. Admin Tools
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. Grant access to support team
      2. Troubleshooting Wowza Streaming Engine
      3. FTP Troubleshooting
      4. MySQL Database Troubleshooting
      5. Reporting Troubleshooting
      6. Troubleshooting Liquidsoap AutoDJ
      7. Video Relay Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Administrator Accounts
      1. Create a new Administrator
    7. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    8. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    9. Statistics
    10. Software Health
    11. Software Updates
    12. Email Templates
    13. API
    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Fallback, Backup and Intro Files
      10. Stream Proxy
      11. Public Page
      12. HTML5 Player
      13. Stream Authentication
      14. Widgets & Links
      15. Reporting
    3. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. Scheduling
      4. File Manager
      5. Stream Targets
      6. Streaming to Your Service
      7. GeoIP Country Locking
      8. Public Page
      9. Widgets & Links
      10. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    1. API Documentation
    2. Custom Domain Names
    3. Shoutcast 2 Admin Guide
    4. Wowza and Flussonic on same system
    5. Submit a feature request
    6. Wowza Custom Properties
    1. Shoutcast 2 Live Broadcasting
    2. DJ Priorities
    3. HTML5 Audio Player
    4. Broadcasting with AutoDJ
    5. Shoutcast 2 Premium
    6. Mount Points
    7. Managing Media Using FTP
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. VAST Advertising
    6. Relay & IP Camera
    7. Stream Recording
    8. GeoIP Country Locking
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Image Logo or Watermark Overlay on Video Stream
    17. DVR Rewind
    18. Statistics
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Login to your cloud platform
      2. Dashboard - A First Look
      3. Branding your platform
      4. Team & Staff Members
      5. Plans & Customers
      6. WHMCS Billing Provisioning Module
      7. Activating VOD on Customer Plan
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Media Content
      7. Recording
      8. Fallback Video
      9. TV Channels - 24x7 UGC
      10. Video on Demand
      11. VOD Playlists
      12. Publishing
      13. Viewing Analytics
      14. Publish Zoom Meetings
      15. Advertising
      16. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Reporting

Last updated 5 days ago

The Reporting page provides historical information for the last 6 months of broadcasting by default. This can be expanded to a maximum of 2 years. Information is updated nightly and available in several presets or custom periods.

This section page a walkthrough and explanation for the sections of the reporting page for you to better understand and make use of the information provided.

Reporting Period

On the top right of every page is the reporting period selection. By Default, this will show yesterday’s data but can be set to a custom range or these presets; Yesterday, Last 7 Days, This Month, or Last Month

Summary

Viewers
  • Peak Viewers – The highest number of connections at one time over the period
  • Unique Viewers – Refers to the individual viewers connections including from the same IP address.
  • Total Viewers Hours (TVH) – The number of minutes or hours collectively viewed by all viewers. For example, 2 Viewers over 30 minutes would be 1 Total Viewer Hour.
  • Data Transfer – Total – The total data transferred in the selected reporting period.
  • Total Tracks Played – The total number of files played in the selected period.
  • Unique Tracks Played – The total number of unique files played in the selected period.
  • Peak Track – This will show the file with the highest peak viewers. It takes three lines to show the track metadata, peak viewer count, and the time/date.
  • Viewers over period – This Graph shows the viewers from the selected reporting period sorted by date/time and viewer count.
Export

Several reports are available for downloading providing more detailed information into CSV format:

  • Track Timeline Play by play report of performances and TVH
  • Track Performance Session information grouped by track
  • Region Performance Session information grouped by region
  • User Agents Session information grouped by User Agent
  • Top Viewers Session information from top 10 viewers
  • Daily Traffic Daily summary of data consumed by station

Other data can be directly downloaded with the Export buttons shown throughout. For example you can export the Sessions by Length data.

Sessions

Summary
  • Unique Viewers – Refers to the individual viewer connections including from the same IP address.
  • Unique Countries – The total unique countries from the viewers that have connected.
  • Unique Cities – The total unique cities from the viewers that have connected.
  • Unique User Agents – The total unique User Agents from the viewers that have connected.
  • Total Viewer Minutes (TVM) – The number of minutes collectively viewed by all viewers. For example, 2 viewers over 30 minutes would be 1 Total Viewer Hour.
  • Total Viewer Hours (LVH) – The number of hours collectively viewed by all viewers. For example, 2 viewers over 30 minutes would be 1 Total Viewer Hour.
Sessions
  • Total Sessions – The number of total sessions from the selected reporting period.
  • Average Session Length – The calculated average length of session from the reporting period.
  • Average Sessions Per Day – The calculated average daily sessions the reporting period.
  • Average Sessions Per Hour – The calculated average hourly sessions from the reporting period.
  • Data Transfer – Total – The total data transferred in the selected reporting period.
  • Data Transfer – Session Avg. – The calculated average data transfer per session from the reporting period.
Sessions by Length

This section shows a pie chart of the length of sessions.

GeoIP Map

The GeoIP map shows the color intensity of each country based on how many  viewers come from this region.

Popular Regions

Shows a sortable table of popular regions with information on the session count, TVH, and Data Transfer.

Top Viewers

Shows a sortable table of the Top Viewers with the IP Address, Country, City, Session count, and TVH.

Top User Agents

Shows a sortable table of the Top User Agents with the Country, City, Session count, and TVH.

Sessions by Time Period

Peak Sessions by Hour

This Graph shows the viewers from the selected reporting period sorted by date/time and viewer  count.

Sessions by Day of Week
This section shows a pie chart of the quantity of sessions based on day of week.

Tracks

The Tracks tab shows the services popular tracks comprehensive and sortable data table that is dynamically loaded and is exportable. 

Traffic

The traffic table provides a daily breakdown of data transfer relating to the service over the time period.

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