MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
        6. Shoutcast 2
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
      2. Clientexec Integration Guide
      3. Blesta Integration Guide
      4. WiseCP Integration Guide
    4. Migrate from other software
      1. Migrate From Centovacast
      2. Migrate From AzuraCast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. MediaCP System Commands
      2. Admin Tools
      3. Custom Web Service Configurations
      4. Change MediaCP domain name
      5. Port 80 / 443 Proxy
      6. Move media to another hard disk
      7. Custom Language Translations
      8. Custom Facebook App
      9. Secure your server
      10. Setup CSF Firewall
      11. Troubleshooting Login Errors
      12. Reset Admin Password
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
    8. Troubleshooting
      1. Grant access to support team
      2. Troubleshooting Wowza Streaming Engine
      3. FTP Troubleshooting
      4. MySQL Database Troubleshooting
      5. Reporting Troubleshooting
      6. Troubleshooting Liquidsoap AutoDJ
      7. Video Relay Troubleshooting
      8. Disk Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Administrator Accounts
      1. Create a new Administrator
    7. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    8. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    9. Statistics
    10. Software Health
    11. Software Updates
    12. Email Templates
    13. API
    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Fallback, Backup and Intro Files
      10. Public Page
      11. HTML5 Player
      12. Stream Authentication
      13. Stream Proxy
      14. Widgets & Links
      15. Reporting
    3. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. File Manager
      4. Scheduling
      5. Streaming to Your Service
      6. Stream Targets
      7. GeoIP Country Locking
      8. Public Page
      9. Widgets & Links
      10. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    5. API
    1. Custom Domain Names
    2. Shoutcast 2 Admin Guide
    3. Wowza and Flussonic on same system
    4. Submit a feature request
    1. Getting started with Audio Streaming
    2. Icecast Live Broadcasting
    3. Shoutcast 2 Live Broadcasting
    4. Broadcasting with AutoDJ
    5. DJ Accounts
    6. GeoIP Country Locking
    7. HTML5 Audio Player
    8. Mount Points
    9. Managing Your Media
    10. Managing Media Using FTP
    11. Statistics
    12. Shoutcast 2 Premium
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. Stream Recording
    6. GeoIP Country Locking
    7. VAST Advertising
    8. Relay & IP Camera
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Stream Watermark​
    17. DVR Rewind
    18. Statistics
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Login to your cloud platform
      2. Dashboard - A First Look
      3. Branding your platform
      4. Team & Staff Members
      5. Plans & Customers
      6. WHMCS Billing Provisioning Module
      7. Activating VOD on Customer Plan
      8. API
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Recording
      7. Media Content
      8. Live Events
      9. Fallback Video
      10. 30 Minute Rewind
      11. TV Channels - 24x7 UGC
        1. TV Event Scheduling
      12. Video on Demand
      13. Relay Channels
      14. VOD Playlists
      15. Publishing
      16. Bandwidth Utilisation
      17. Viewing Analytics
      18. Publish Zoom Meetings
      19. Advertising
      20. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Activating VOD on Customer Plan

Last updated 1 year ago

Video on Demand is activated on the Default Plan that exists in your Cloud Video Platform, however if you have plans created prior to our launch of the feature then it may be disabled for your customers. Here’s how you can enable Video on Demand features for your Customers Plans.

Hint: Click on the image/video below to expand.

  1. Navigate to Plans page
  2. Select the 3 dots next to a customer plan
  3. Click on Manage to view the plan details
  4. Ensure the “Video Ondemand” option has a check besides it
  5. Click “Save”

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