MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Product Licensing
    2. Change account currency
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. SSL Certificates
      6. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
    3. Billing Integration
      1. Clientexec Integration Guide
      2. Blesta Integration Guide
      3. WHMCS Integration Guide
    4. Migrate from other software
      1. Migrate From AzuraCast
      2. Migrate From Centovacast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. Reset Admin Password
      2. Port 80 / 443 Proxy
      3. MediaCP System Commands
      4. Change MediaCP domain name
      5. Move media to another hard disk
      6. Secure your server
      7. Troubleshooting Login Errors
      8. Custom Facebook App
      9. Custom Web Service Configurations
      10. Admin Tools
    7. Scaling
      1. Nginx-Rtmp with CloudFront CDN
      2. Scale with Wowza and CloudFront CDN
    8. Troubleshooting
      1. Troubleshooting Wowza Streaming Engine
      2. FTP Troubleshooting
      3. MySQL Database Troubleshooting
      4. Reporting Troubleshooting
      5. Troubleshooting Liquidsoap AutoDJ
      6. Video Relay Troubleshooting
      7. Grant access to support team
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Create a Reseller Account
      2. Reseller Plans
    6. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    7. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    8. Statistics
    9. Software Health
    10. Software Updates
    11. Email Templates
    12. API
    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Stream Proxy
      10. Stream Authentication
      11. Widgets & Links
      12. Reporting
    3. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. File Manager
      4. Scheduling
      5. Streaming to Your Service
      6. Stream Targets
      7. GeoIP Country Locking
      8. Widgets & Links
      9. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    1. Custom Domain Names
    2. Shoutcast 2 Admin Guide
    3. Wowza and Flussonic on same system
    4. Submit a feature request
    5. Wowza Custom Properties
    6. API Documentation
    1. DJ Priorities
    2. HTML5 Audio Player
    3. Broadcasting with AutoDJ
    4. Shoutcast 2 Premium
    5. Mount Points
    6. Managing Media Using FTP
    7. Shoutcast 2 Live Broadcasting
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. GeoIP Country Locking
    6. VAST Advertising
    7. Relay & IP Camera
    8. Stream Recording
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Image Logo or Watermark Overlay on Video Stream
    17. DVR Rewind
    18. Statistics
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. Dashboard - A First Look
      2. Branding your platform
      3. Team & Staff Members
      4. Plans & Customers
      5. WHMCS Billing Provisioning Module
      6. Login to your cloud platform
      7. Activating VOD on Customer Plan
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Recording
      7. Fallback Video
      8. TV Channels - 24x7 UGC
      9. Video on Demand
      10. VOD Playlists
      11. Publishing
      12. Viewing Analytics
      13. Publish Zoom Meetings
      14. Advertising
      15. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Shoutcast 2 Admin Guide

Last updated 8 months ago

Shoutcast 2 provides a modern HTML5 compatible audio streaming server. MediaCP provides two different versions of Shoutcast 2, we provide version 2.5 and version 2.6.

Please compare the differences in the table below.

Shoutcast 2.5
DEPRECATED
Shoutcast 2.6
MP3 up to 128Kbps
MP3 up to 320Kbps
AAC up to 320kbps
SSL with MediaCP Proxy
Native SSL Streaming

How to configure Premium license with shoutcast 2

Common Issues

SSL / HTTPS is not working correctly

By default, Shoutcast 2.6 services use the MediaCP SSL Proxy service. The proxy service is available on the stream only and not on the Shoutcast server webpage.  It is only possible to configure SSL on the Shoutcast server webpage by using a SHOUTcast Premium license.

Stream is currently up but is waiting on a Directory Reponse

This is not a problem with the Media Control Panel software or your server, it is a problem with the shoutcast.com YP directory website. It is very common for there to be issues with the shoutcast.com YP directory website service. In this case you must wait until shoutcast.com service is available again. This can be 15 minutes or many hours.

The problem can commonly occur after updating the MediaCP, the reason for this is because the SHOUTcast server might have been restarted and requires to reauthenticate with the Directory Service.

If there is a problem with the shoutcast.com YP directory then you will see an ERROR in the Shoutcast log file relating to the YP service. The error might be different to below. If you see this in the log file then there is nothing that MediaCP support can do and you must either wait or contact www.shoutcast.com support for more information.

I have entered premium license and HTTPS is not working

Shoutcast Premium features become available only after the shoutcast server registers successfully to shoutcast.com YP directory. The shoutcast.com YP directory is quite unstable and our customers often have difficulty with the connection. It can sometimes take several hours for the YP connection to be successful.

This means that HTTPS, AAC and MP3 > 128Kbps will not work until the service has registered successfully.

Please follow the steps below to check you have configured the service correctly.

Step 1 - Check MediaCP & Shoutcast License

Please double check the following settings:

  • Premium User ID
  • Premium License Key
  • YP2 Authentication Hash
  • Public Server = DEFAULT or ALWAYS *
  • Advanced -> Version MUST be Shoutcast 2.6+

* Public server MUST be set to default or always so that the YP server connects. Your stream MUST be public to use Premium features.

Step 2 - Check changes are applied to shoutcast 2 server

Login to your shoutcast server admin.cgi page at http://yourserver.com:8000/admin.cgi

Please note https:// address will not work with admin, this is a shoutcast 2 server bug.

Select “View” Configuration File

Check licenseid and userid exist, if they do not then you should restart the shoutcast 2 service in the MediaCP.

Step 3 - Check YP connection from shoutcast log files

It is very common for a problem to happen with shoutcast.com YP directory website service. In this case you must wait until shoutcast.com service is available again. This can be 15 minutes or many hours.

If there is a problem with the shoutcast.com YP directory then you will see an ERROR in the Shoutcast log file relating to the YP service. The error might be different to below.

If you see this in the log file then there is nothing that MediaCP support can do and you must either wait or contact www.shoutcast.com support for more information.

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