MediaCP Manual
    1. Getting Started
    2. Sales Questions
    3. Frequently Asked Questions
    4. Transcoder System Benchmarks
    5. Start your own streaming platform
    1. Change account currency
    2. Product Licensing
    1. Introduction
    2. Installation & Upgrade
      1. System Requirements
      2. Versions & Releases
      3. Installation
      4. Upgrading
      5. Streaming Servers
        1. Nginx-Rtmp Video Server
        2. Wowza Streaming Engine
        3. Flussonic Media Server
        4. Video Feature Comparison
        5. Icecast 2 / Icecast KH
        6. Shoutcast 2
      6. SSL Certificates
    3. Billing Integration
      1. WHMCS Integration Guide
      2. Clientexec Integration Guide
      3. Blesta Integration Guide
      4. WiseCP Integration Guide
      5. Billing Platform Comparision
    4. Migrate from other software
      1. Migrate From Centovacast
      2. Migrate From AzuraCast
    5. Backup & Restoration
      1. Backup MediaCP
      2. Restore MediaCP
      3. Transfer to another server
    6. Administration
      1. MediaCP System Commands
      2. Admin Tools
      3. Custom Web Service Configurations
      4. Change MediaCP domain name
      5. Port 80 / 443 Proxy
      6. Move media to another hard disk
      7. Custom Language Translations
      8. Custom Facebook App
      9. Branding Your Panel
      10. Secure your server
      11. Setup CSF Firewall
      12. Troubleshooting Login Errors
      13. Reset Admin Password
    7. Scaling
      1. Scale with Wowza and CloudFront CDN
      2. Nginx-Rtmp with CloudFront CDN
      3. Nginx-Rtmp with CDN Proxy
    8. Troubleshooting
      1. Troubleshooting Liquidsoap AutoDJ
      2. Video Relay Troubleshooting
      3. Disk Troubleshooting
      4. Grant access to support team
      5. Troubleshooting Wowza Streaming Engine
      6. FTP Troubleshooting
      7. MySQL Database Troubleshooting
      8. Reporting Troubleshooting
    1. Introduction
    2. Administrators Dashboard
    3. System Configuration
      1. General
      2. Services
      3. Video Players
      4. Albums
      5. Email
      6. Plugins
      7. Statistics
      8. Backups
      9. Custom HTML
      10. Misc
    4. Customer Accounts
      1. Managing existing Customers
      2. Create a new Customer
      3. Deleting a Customer
      4. Login as another Customer
      5. Send email to Customer
      6. Reset Customer Password
    5. Reseller Accounts
      1. Reseller Plans
      2. Create a Reseller Account
    6. Administrator Accounts
      1. Create a new Administrator
    7. Media Services
      1. Creating a Media Service
      2. Deleting a Media Service
    8. Announcements
      1. Managing Announcements
      2. Creating Announcement
      3. Deleting Announcement
    9. Statistics
    10. Software Health
    11. Software Updates
    12. Email Templates
    13. API
    1. Introduction
    2. Audio Operation Manual
      1. Basics 101
      2. Station Overview
      3. Media Library
      4. Playlists
        1. General Rotation
        2. Jingles & Advertising
        3. Scheduling
        4. Repeat Protection
      5. Live DJ Connections
      6. Live Stream Recording
      7. DJ Manager
      8. Country Blocking
      9. Fallback, Backup and Intro Files
      10. Stream Proxy
      11. AutoDJ Crossfade
      12. Public Page
      13. HTML5 Player
      14. Stream Authentication
      15. Widgets & Links
      16. Reporting
    3. Video Operation Manual
      1. Basics 101
      2. Service Overview
      3. File Manager
      4. Scheduling
      5. Stream Targets
      6. Streaming to Your Service
      7. GeoIP Country Locking
      8. Public Page
      9. Widgets & Links
      10. Reporting
    4. Reseller Operations Manual
      1. Reseller Dashboard
      2. Customers
      3. Media Services
    5. API
    1. Custom Domain Names
    2. Shoutcast 2 Admin Guide
    3. Wowza and Flussonic on same system
    4. Submit a feature request
    1. Getting started with Audio Streaming
    2. Icecast Live Broadcasting
    3. Shoutcast 2 Live Broadcasting
    4. Broadcasting with AutoDJ
    5. DJ Accounts
    6. GeoIP Country Locking
    7. HTML5 Audio Player
    8. Mount Points
    9. Managing Your Media
    10. Managing Media Using FTP
    11. Statistics
    12. Shoutcast 2 Premium
    1. Getting started with video streaming
    2. Live Streaming Overview
    3. TV Station Overview
    4. Ondemand Video Streaming
    5. VAST Advertising
    6. Relay & IP Camera
    7. Stream Recording
    8. GeoIP Country Locking
    9. Connecting your encoder
    10. Preparing Your Media Files
    11. Managing Media Using FTP
    12. Understanding Video Playlists
    13. Embedding player on your website
    14. Smooth Streaming and Content Transition
    15. Video Transcoding (Adaptive Bitrate Streaming)
    16. Stream Watermark​
    17. DVR Rewind
    18. Statistics
    19. Facebook Live Streaming
    20. Youtube Stream Publishing
    21. Twitch Stream Publishing
    22. Shoutcast 2 Stream Publishing
    23. Icecast Stream Publishing
    24. RTMP Stream Publishing
    1. Cloud Video Overview
    2. Admin Manual - Cloud Video
      1. WHMCS Billing Provisioning Module
      2. Login to your cloud platform
      3. Dashboard - A First Look
      4. Branding your platform
      5. Team & Staff Members
      6. Plans & Customers
      7. Activating VOD on Customer Plan
      8. API
    3. User Manual - Cloud Video
      1. Login to your video platform
      2. First Look
      3. Creating a Channel
      4. Channel Overview
      5. Broadcasting
      6. Recording
      7. Media Content
      8. Live Events
      9. 30 Minute Rewind
      10. Fallback Video
      11. TV Channels - 24x7 UGC
        1. TV Event Scheduling
        2. Channel Guide Widgets
      12. Video on Demand
      13. Relay Channels
      14. VOD Playlists
      15. Publishing
      16. Viewing Analytics
      17. Bandwidth Utilisation
      18. Publish Zoom Meetings
      19. Advertising
      20. Restreaming IP Cameras
    4. Video Guide Series
    5. Streaming Best Practices
    6. Feature Comparison
    7. Roadmap & Release Notes
Wowza Streaming Engine

Last updated 3 months ago

MediaCP provides a beautiful user-friendly interface as well as a large offering of additional functionality to Wowza Streaming Engine, with a direct integration via REST API.  The Media Control Panel supports Wowza Streaming Engine version 4.8.25+

Read more about features available in MediaCP

Is version 4.x.x supported by MediaCP?

Our engineers aim to provide support for the most recent versions of Wowza Streaming Engine soon after they are made available however the latest versions will be supported approximately 2-3 weeks after release. You can find the latest supported version on our Versions & Releases page.

How to Install Wowza Streaming Engine

WSE is not installed already

The following steps will install Wowza Streaming Engine onto your server and automatically integrate it with MediaCP software.

  1. Login to your server SSH as root user
  2. Run the following command:
    /root/init wse-install

    If WSE is already installed, then you should instead run the following to automatically configure the existing Wowza installation:

     /root/init wse-config
  3. Now you will be able to create new Wowza services directly from the MediaCP.

WSE is already installed on the system

If you have already installed Wowza Streaming Engine on your server and wish to integrate it with MediaCP software then it is only required to run the configuration utility:

  1. Login to your server SSH as root user
  2. Run the following command:
    /root/init wse-config

Reinstall Wowza Streaming Engine

If you have already installed Wowza Streaming Engine on your server and wish to reinstall then you will need to uninstall, then install using our utility:

  1. Login to your server SSH as root user
  2. Follow Wowza’s guide to uninstall WSE: https://www.wowza.com/docs/uninstall-wowza-streaming-engine
  3. Run the following command:
    /root/init wse-install

What changes are made to Wowza by MediaCP?

Generally we try to keep it simple and as close to a default WSE installation as possible, however there are several changes that our software makes during the installation process:

  • Automatic configuration of port 1936 for SSL services
  • Automatic configuration of port 554 on the default VHost
  • Automatic configuration of SSL for WSE Manager on port 8089
  • Automatic configuration of Production mode, where the default installation is in a development mode.
  • Installation of additional modules for TV Station and other functionality

StreamLock Certificates

The Wowza StreamLock Certificate lasts for 12 months, you will need to setup a reminder in 11 months to renew the certificate. We will not remind you. Renewing the certificate is a manual process and we also have a guide on this page.

Our support team can install and renew a certificate for you at an additional service cost.

Create & Install Certificate

Request and download a StreamLock certificate

  1. Login to your Wowza Streaming Engine ‘My Account‘ page.
  2. Click on the ‘StreamLock‘ tab
  3. Fill in your License KeyIP Address and enter any password to secure your certificate.
  4. Click ‘Apply for SSL Certificate‘.
  5. Download your new certificate
  6. Upload the file to your server in the following path:
    /usr/local/WowzaStreamingEngine/conf/

Configure Wowza Streaming Engine to use your StreamLock certificate

  1. Login to Wowza Streaming Engine Manager at http://your-domain:8088/engine-manager/
  2. Click on the Server tab then select Virtual Host Setup.

  3. Click on the Edit button under the Virtual Host Setup Basic tab.
  4. Scroll down and select Add Host Port

  5. Fill out the form as illustrated below, replacing the Keystore path with the appropriate file name and Keystore Password with your previously configured password then press Add.
    Keystore path should be ${com.wowza.wms.context.VHostConfigHome}/conf/[your-id].streamlock.net.jks

  6. Click the Save button under Host Ports
  7. Restart Wowza Streaming Engine as prompted at the top of the screen

Configure MediaCP to use your new secure StreamLock address

  1. Login to the MediaCP as an administrator.
  2. Navigate to System Config from the side menu
  3. Select the Plugins tab
    Image 2023-07-07 at 2.04.59 PM
  4. Enter your Stream Lock ID in the provided field and change your Secure Streaming Port to the port you selected for Streamlock
    Image 2023-07-07 at 2.00.56 PM
  5. Scroll to the bottom of the page and Save Configuration

Test Stream Lock

  1. Navigate to Services and select or create a Wowza Ondemand Service
  2. Open the HTML Embed Code tab and confirm the embed code includes your stream lock address
  3. Press play on the media player to start your ondemand stream.

Troubleshoot Stream Lock

If you are running into SSL errors it is likely the Keystore password is incorrect. You can test this with the following setups:

  1. Stop the WowzaStreamingEngine system service
systemctl stop WowzaStreamingEngine

    2. Run the startup script which will show the full startup and show errors for SSL.

/usr/local/WowzaStreamingEngine/bin/startup.sh 

    3. After a few pages you can stop the process (Ctrl+C) and read through looking for lines that mention the streamlock hostname or keystore. An example of this error is shown in the image below. If you see this error your password is incorrect.

Renew Certificate

It is required to renew your StreamLock certificate every 12 months. You should receive an email from Wowza Streaming Engine before it is due for renewal, if you do not please exclude Wowza from your junk mail.

Step 1 – Download StreamLock Certificate

  1. Login to the Wowza Portal “My Account”

  2. Select StreamLock tab
  3. Scroll to the bottom of the page, locate your SSL certificate and press the Renew link.
  4. Once the renewal is completed, press the Download Certificate link to download to your computer.

    It is important the file is saved as your hostname with .jks extension. For example abcdefg.streamlock.net.jks.

Step 2 – Upload Certificate to your server

You will need to connect to your server via SFTP with your SSH root details. We recommend to download WinSCP.

  1. Open WinSCP and enter your root SSH connection details

  2. Navigate to /usr/local/WowzaStreamingEngine/conf/
  3. Upload your streamlock file, replacing the existing file.

Step 3 – Restart Wowza Streaming Engine

  1. Login to your Server via SSH
  2. Issue the following command:
    systemctl restart WowzaStreamingEngine;

Change Wowza License Key

1. Login to your server via SSH

2. Run the following command:

nano /usr/local/WowzaStreamingEngine/conf/Server.license

3. Remove the old license key and paste your new license.

4. Save and restart Wowza Streaming Engine.with the command below:

systemctl restart WowzaStreamingEngine;

Applying Custom Application Properties

When an application is restarted or updated within the MediaCP, many configurations are reset or overwritten. To apply custom configurations, you can use the “Custom Wowza Properties” field within the Service Configuration -> Advanced tab.

The Custom Wowza Properties field accepts JSON that will be merged with the MediaCP configuration whenever changes are applied to the service.

Below is an example demonstrating multiple custom configurations:

{
	"appConfig": {
		"pingTimeout": 12000
	},
	"securityConfig": {
		"secureTokenVersion": 0
	},
	"moduleConfig": [{
		"order": 50,
		"name": "new-module",
		"description": "NewModule",
		"class": "com.wowza.wms.module.MyNewModule"
	}],
	"advancedSettings": [{
		"enabled": true,
		"canRemove": false,
		"name": "refererValidateReferers",
		"value": "mydomain.com",
		"defaultValue": "mydomain.com",
		"type": "String",
		"sectionName": "Property",
		"section": "/Root/Application",
		"documented": "false"
	}]
}

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